04/29/2022-UPDATE
After posting the below info online I received a call from a very aggravated Chris Bancroft who requested my presence in his office for a closed door meeting. I politely refused stating that enough of my time and money had been wasted. He insisted on the meeting. ( I was also called an hour previously from Mike Gonzalez , the manager at the used car lot in Fort Mohave, who had informed me that I was being secretly video recorded when I was there to inquire about the policy cancelation.I found that to be very violating and will not subject myself to that again.) I then informed Chris B that if he had something to say to me that he could tell me right then and there on the phone.He refused and again insisted on a meeting in his office. I asked Chris what he hope to accomplish and he stated "I offer no resolution but would like to shake your hand and either you leave as a friend or maybe you will leave as an enemy".Quote on quote. I informed Chris that if he wanted to speak to me in person so badly, I would be happy to have him meet me at my office to establish our status quo. He refused and ended the call.
04/28/2022
This dealership takes scamming to the next level. I was sold an "extended warranty" for a car that was still covered by factory warranty . turns out the warranty they sell ( from IAS First Centennial) starts the day you drive off the lot.So when your factory warranty runs out, so does your $3200.00 so called " extended warranty". You will find this out when you try to use the warranty or cancel the warranty.I was personally allowed to review warranty options and picked a 60k warranty and was informed that it would start when the factory warranty ended(covered to 96k). When i went to the car lot in Fort Mohave to try to sort this out, I was informed by Mike Gonzalez that if i was dumb enough to by a Ford fusion then i was dumb enough to get sold a warranty that i didn't need.Yeah Mike, hence the 60k extended warranty. Mike also advised me to request the hidden docs they dont show you, like detailed warranty paperwork, so i dont get scammed next time. Good advice. I also called the warranty company(IAS First Centennial) and they confirmed that they do not sell extended warrantys and it starts as soon as you drive off the lot. When I did finally recieve all the paperwork there was a signed copy of the warranty ( for 36k, I should have looked more closely when signing)but the effective dates were not stated at all.They were also aware that Findlay was selling useless policys to unsuspecting customers. NOTE: I tried to obtain a copy of my paperwork from Financing for weeks but was ignored by Chris Gonzalez, who is the person who scammed me. It took considerable effort to obtain this information and i ended up having to show up in person.