10 year warranty = 365 days. (only if it's convenient for them) I purchased a Maytag washing machine 410 days ago because you know, the Maytag repairman's bored to tears because these things don't break down, last forever and all that. Plus, how can you beat a 10 year warranty? So I purchased one at Attwood's because I'd rather deal with a locally owned outfit rather than the big box stores whenever I can. Almost hardly on the outside of a year this thing starts throwing codes, locks the door and bricks itself with a full load of clothes and a tub full of water. I called Attwood's service dept. explained the situation and was told it would be $100 for a service call, ouch. But ok, if that's what it takes let's do it. He says someone will be there Wednesday. Fair enough! He calls back a half hour later to inform me that they don't service my area (50 miles away) I was dumbfounded, but offered to pay extra if that's what it would take. He told me no, I'd have to bring it in to them. I told him there's no way I could get a fully loaded machine off the pedestal and loaded into my truck, and again offered to pay extra, and that maybe they needed to make an exception to their travel distance policy. He said he'd call me back. About an hour later he calls and tells me the powers that be say no can do, I then told him this is just rude, you sold me the thing, it's screwed, and I expect you to stand behind the thing and come fix it. He said sorry, like his hands were tied, and that I was the one being rude, I then informed him that he hadn't seen rude yet, but if I have anything to do about it the entire internet will. He replied, really? then hung up on me. Shortly thereafter I began scouring the net looking for possible solutions which led me to a sensor that I had to open the machine to locate. I found the sensor and was able to get it out, take it apart, clean the connections, blow out the diaphragm and connecting hose and get the machine running again. In the meantime Attwood's calls back and this time it was a woman apologizing and saying how sorry she was that it had failed so shortly after the warranty expired. (I thought this thing had a 10 year warranty) She then gave me a number to Maytag and told me if I called them and raised holy hell adding that I'll never buy another product of theirs, that what usually happens is they'll call the seller (Attwood's) and demand they go fix it and will also pay them extra for the job, mileage etc. then she said that Attwood's would come out and fix it. Wait, what? Why should I even have to deal with the manufacturer, they didn't sell it to me. Attwood's should have had my back and taken care of all of this behind the scenes without me, especially since they know this game and must play it often enough. Pass the buck? Make me the middleman? What ever happened to accountability? So in closing, I'd say before you buy a major brand name appliance at Atwood's you'd better live less than 5 minutes from them, (for their convenience) or see if you can take the diagnostic and service technician course from the manufacturer of your product so you can fix it yourself, because at Atwood’s, service stops at the sale, and getting "serviced" comes afterwards. Never again Attwood's, never ever again.